Privacy Policy

DocAds (“we,” “us,” or “our”) respects your privacy. This policy explains what personal information we collect on this site, how we use it, and the choices you have — including the rights California residents have under the California Consumer Privacy Act (CCPA).

Information We Collect

When you submit the form on our Contact page, we collect your practice name, city, email address, phone number (optional), the booking system you use, roughly what you spend on ads each month, and what you want more of, so we can run your audit and follow up about it.

Form submissions are sent by email to our support inbox ([email protected]). We use Resend as our email service provider to deliver them, and Cloudflare to host this site and run the form handler. We do not store submissions in a database.

Our template previews each include a demo “Request an appointment” form (name, pet's name, phone number, reason for visit, preferred day/time) so you can see how the booking experience feels for one of your own patients. These forms are labelled as demos and are not connected to a live booking system — nothing you enter there is transmitted, stored, or acted on. They exist only to demonstrate the feature.

Cookies and Analytics

With your consent, we use PostHog (PostHog, Inc., US-hosted) for website analytics. Nothing loads until you click Accept on our cookie banner. If you accept, PostHog receives your IP address, browser and device identifiers, the pages you view, how you arrived (referrer and campaign tags), which of our buttons you click, and whether you started and sent the contact form. It never receives what you type into the form. Session recording is off. We use this only to understand which pages and channels bring practices to us; PostHog processes it on our behalf as a service provider.

You can withdraw consent at any time through Cookie settings in the site footer. The Cookie Policy lists exactly what is stored in your browser. We load no advertising pixels (no Google Analytics, no Meta Pixel).

Your California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

• Know what personal information we have collected about you and why.
• Request deletion of personal information we hold about you.
• Opt out of the sale or sharing of your personal information.

We do not sell or share your personal information. To exercise any of these rights, contact us using the details below and we'll respond within the timeframe required by California law.

We require every provider we use to process your information only to deliver our service to us, and not for their own purposes.

Data Retention

We retain contact-form submissions only as long as necessary to respond to your inquiry, and in any case no longer than 24 months, unless a longer period is required to comply with law, resolve disputes, or enforce our agreements.

Changes to This Policy

If we change what we collect or who we share it with, we update this page and move the effective date above. Where the change affects tracking, the updated policy and the consent banner ship in the same release, never one before the other.

Contact Us

For privacy questions or requests, email [email protected].